| Abbreviation: 46LA1
|
Load: 15(L)
+ 0(S)
+ 0(CP)
+ 0(EXE)
+ 0(P)
+ 0(ST)
+ 0(LE)
+ 15(ME)
+ 0(SCP)
+ 0(FE)
+ 0(CE)
+ 0(PP)
+ 0(MSCP)
|
| Lecturers in charge: |
Lada Perković
Zrinka Pukljak Iričanin
|
| Lecturers: |
|
Course description: Definition of communication, types of communication, the principles of effective communication, communication
obstacles
and ways to overcome them, communication skills to work with patients,
their families and associates, the specifics of
communication with individual groups
Patients differ in emotional state and age bias in communication, ways
conflict
resolution.
|
| Compulsory literature: |
| 1. |
Lučanin, D., Despot Lučanin, J. (ur.), (2010). Komunikacijske vještine u zdravstvu. Naklada Slap, Zdravstveno veleučilište,
Jastrebarsko.
|
| Recommended literature: |
| 2. |
Arnold, E., Underman Boggs, K. (2003). Interpersonal relationships: professional communication skills for nurses. St Louis:
Saunders.
|
| 3. |
Knapp, M:, Hall, J. A. (2010). Neverbalna komunikacija u ljudskoj interakciji, Jastrebarsko, Naklada Slap. |
| 4. |
McCorry, K. L., Mason, J. (2011). Communication skills for the healthcare professional,1st ed. Philadelphia : Wolters Kluwer
Health/Lippincott Williams & Wilkins,
|
| 5. |
Silverman, J., Kurtz, S. and Draper, J. (2005).Skills for communicating with patients, 2nd ed. - Oxford ; San Francisco :
Radcliffe Pub
|
|