Communication skills
Abbreviation: 46LA1 Load: 15(L) + 0(S) + 0(CP) + 0(EXE) + 0(P) + 0(ST) + 0(LE) + 15(ME) + 0(SCP) + 0(FE) + 0(CE) + 0(PP) + 0(MSCP)
Lecturers in charge: Lada Perković
Course description: Definition of communication, types of communication, the principles of effective communication, communication
obstacles and ways to overcome them, communication skills to work with patients,
their families and associates, the specifics of communication with individual groups
Patients differ in emotional state and age bias in communication, ways
conflict resolution.
Lecture languages: - - -
Compulsory literature:
1. Lučanin, D., Despot Lučanin, J. (ur.), (2010). Komunikacijske vještine u zdravstvu. Naklada Slap, Zdravstveno veleučilište, Jastrebarsko.
Recommended literature:
2. Arnold, E., Underman Boggs, K. (2003). Interpersonal relationships: professional communication skills for nurses. St Louis: Saunders.
3. Knapp, M:, Hall, J. A. (2010). Neverbalna komunikacija u ljudskoj interakciji, Jastrebarsko, Naklada Slap.
4. McCorry, K. L., Mason, J. (2011). Communication skills for the healthcare professional,1st ed. Philadelphia : Wolters Kluwer Health/Lippincott Williams & Wilkins,
5. Silverman, J., Kurtz, S. and Draper, J. (2005).Skills for communicating with patients, 2nd ed. - Oxford ; San Francisco : Radcliffe Pub
L - Lectures
FE - Field exercises
CE - Project laboratory
PP - Preclinical practicals
MSCP - Mentorship of special clinical practicals
S - Seminar
CP - Clinical practicals
EXE - Exercises of applied kinesiology
P - Practicum
ST - Sectio training
LE - Laboratory exercises
ME - Methodology exercises
SCP - Special clinical practicals
* - Not graded